Terms and Conditions

1. Introduction

1.1. Edem Studio L.L.C-FZ is a company based in the United Arab Emirates (UAE), which is our country of domicile.

1.2. These Terms and Conditions are governed by the laws of the UAE, and any disputes will be resolved in accordance with UAE law.

2. Payment Terms

2.1. We accept Visa and MasterCard payments in AED (United Arab Emirates Dirhams).

2.2. Payments made through our website will be processed securely.

2.3. Cardholders must retain a copy of transaction records and adhere to our Merchant policies and rules.

3. Restricted Transactions

3.1. We do not trade with or provide any services to countries and individuals sanctioned by OFAC (Office of Foreign Assets Control) or other applicable regulatory authorities.

4. User Eligibility

4.1. Users under the age of 18 are not permitted to register as a user or transact on this website.

4.2. It is the user’s responsibility to maintain the confidentiality of their account details, including passwords, and to restrict access to their account.

5. Delivery Policy

5.1. Delivery of physical goods is not applicable to our services.

6. Payment Confirmation

6.1. Upon completing a payment, customers will receive an email confirmation of the transaction within 24 hours.

7. Refund Policy

7.1. We do not offer refunds. This policy is communicated clearly to clients prior to any purchase decision to prevent misunderstandings or disputes.

8. Cancellation Policy

8.1. We do not offer cancellations. This policy is communicated clearly to clients prior to any purchase decision to prevent misunderstandings or disputes.

9. Data Privacy and Security

9.1. All customer information, including payment details, is handled securely in compliance with applicable data protection laws.

10. Limitation of Liability

10.1. Edem Studio L.L.C-FZ is not responsible for any payment errors or disputes caused by third-party payment processors.

11. Governing Law

11.1. These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be resolved under the jurisdiction of UAE courts.

12. Contact Us

Company Name: Edem Studio L.L.C-FZ

Email Address: [email protected]

Phone Number: +971526252481

P.O. Box: 35195

Office Address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E